Privacy policy

Last updated: September 8, 2026

Urban Homesteading Club (“Urban Homesteading Club,” “we,” “us,” or “our”) operates this website and online store, including the information, content, features, tools, products, and services offered through it (collectively, the “Services”). Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website, make a purchase, create an account, communicate with us, or otherwise interact with the Services.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it cannot reasonably be associated with an individual.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

• Contact information, including your name, email address, billing address, shipping address, and phone number.

• Order and transaction information, including products viewed, added to your cart, purchased, returned, refunded, exchanged, or canceled, as well as your order history.

• Payment-related information, including payment method, payment confirmation, transaction details, and related financial information. Payment information is generally processed by Shopify and its payment providers rather than stored directly by Urban Homesteading Club.

• Account information, including login credentials, preferences, and account settings.

• Communications, including information you provide when contacting us for customer service, submitting feedback, or otherwise communicating with us.

• Device and technical information, including your browser type, device type, IP address, network information, and other identifiers.

• Usage information, including information about how you interact with our website, pages viewed, links clicked, products viewed, and other activity on the Services.

HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

• Directly from you when you place an order, create an account, subscribe to communications, contact us, or otherwise provide information to us.

• Automatically when you use the Services, including through cookies, pixels, web beacons, analytics tools, and similar technologies.

• From Shopify and other service providers that help operate our store, process payments, fulfill orders, provide analytics, support advertising, or provide other business services.

• From business partners and other third parties where permitted by law.

HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

Providing and Improving the Services

We use personal information to operate our store, process transactions, fulfill and ship orders, provide customer service, manage accounts, process refunds or other order-related requests, remember preferences, and improve the shopping experience.

Communicating With You

We may use your information to send order confirmations, shipping updates, account notices, customer-service communications, and other transactional messages.

Marketing and Advertising

Where permitted by law, we may use personal information to send promotional communications and to provide or measure advertising, including personalized advertising based on your activity on our website or other websites and services.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages. You may still receive non-promotional communications relating to your orders, account, or customer-service requests.

Security and Fraud Prevention

We may use personal information to authenticate users, protect our store and customers, prevent fraud, investigate suspicious or unlawful activity, and maintain the security of the Services.

Legal and Compliance Purposes

We may use personal information as necessary to comply with applicable laws, regulations, legal proceedings, government requests, tax obligations, or to enforce our terms and policies or protect our legal rights.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when necessary to operate our business and provide the Services.

These parties may include:

• Shopify and its affiliated services.

• Payment processors and financial-service providers.

• Print-on-demand manufacturers, fulfillment providers, shipping carriers, and logistics providers.

• Technology, hosting, analytics, security, customer-service, and cloud-service providers.

• Advertising and marketing partners.

• Professional advisers and service providers such as accountants, legal advisers, or other business consultants.

• Government authorities or other parties when required by law or necessary to protect our rights, customers, or the public.

We may also disclose information when you direct us to do so or otherwise consent to the disclosure.

SHOPIFY

Our store is hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve Shopify’s ecommerce services.

Information submitted through our store may be transmitted to Shopify and other service providers located in countries other than your country of residence.

Shopify may also use information about your interactions with our store, other Shopify merchants, and Shopify services to provide enhanced ecommerce, security, analytics, and advertising features.

For more information about Shopify’s privacy practices and the rights available to you, please review Shopify’s Consumer Privacy Policy and Privacy Portal.

GOOGLE CUSTOMER REVIEWS

Urban Homesteading Club may participate in the Google Customer Reviews program.

After completing a purchase, you may be offered the opportunity to opt in to receive a review request from Google. Participation is voluntary.

If you choose to opt in, Google may receive information about your transaction, which may include order details, purchase information, and estimated delivery information, for the purpose of providing the Google Customer Reviews service.

Google and other service providers may use cookies, web beacons, pixels, or similar technologies in connection with the Google Customer Reviews program and related Google services.

Google processes information it receives in accordance with its own privacy policies.

You can manage cookies through your browser settings and through any cookie or privacy controls available on our website.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, web beacons, local storage, and similar technologies to operate the website, remember your preferences, analyze site usage, improve performance, provide advertising, prevent fraud, and support third-party services.

Some third parties may place or read cookies or use similar technologies when you interact with our website.

You can manage or disable cookies through your browser settings. Depending on your location, additional cookie or privacy controls may also be available through our website.

Disabling certain cookies may affect how some portions of the Services function.

TARGETED ADVERTISING AND PRIVACY CHOICES

Depending on where you live, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising, cross-context behavioral advertising, or activities that applicable law defines as the “sale” or “sharing” of personal information.

Where available, you may exercise these rights using the privacy controls provided through our website or Shopify.

If your browser sends a recognized Global Privacy Control signal, we will process that signal as required by applicable law.

THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, or other online services that we do not control.

We are not responsible for the privacy, security, content, or practices of those third parties. We encourage you to review their privacy policies before providing personal information.

CHILDREN’S PRIVACY

The Services are not intended for children, and we do not knowingly collect personal information from children under the age at which parental consent is required under applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the information.

SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

Please avoid sending highly sensitive or confidential information through unsecured communication channels.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, maintain business and tax records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support other legitimate business purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to request access to personal information we maintain about you.

• The right to request correction of inaccurate personal information.

• The right to request deletion of certain personal information.

• The right to receive a copy of certain personal information in a portable format.

• The right to opt out of certain sales, sharing, targeted advertising, or profiling activities where provided by law.

• The right to appeal certain decisions regarding privacy requests where applicable.

These rights are not absolute and may be subject to exceptions under applicable law.

We may need to verify your identity before processing certain requests.

You may also designate an authorized agent to submit certain privacy requests on your behalf where permitted by law. We may require evidence that the agent has authority to act for you.

We will not discriminate against you for exercising applicable privacy rights.

COMMUNICATION PREFERENCES

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Even if you opt out of marketing communications, we may still send transactional or service-related messages regarding your purchases, account, shipping, customer service, security, or other business matters.

INTERNATIONAL DATA TRANSFERS

Personal information may be transferred, stored, or processed outside the state, province, or country where you live.

Where required by law, appropriate safeguards may be used for international transfers of personal information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, legal requirements, or business operations.

When we update this policy, we will revise the “Last updated” date above and provide additional notice when required by law.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Email:
support@urbanhomesteadingclub.com

Mail:

Urban Homesteading Club
137B Prairiewood Dr S Apt 104
Fargo, ND 58103-4675
United States